Refund policy

Returns & Exchanges
We accept returns on eligible physical items within 30 days of delivery.

To be eligible for a return, your item must be unused, in its original condition, and returned with any included packaging or accessories. Please contact us before sending an item back so we can provide return instructions.

Customers are responsible for return shipping costs. If an item is returned in a condition different from how it was received, any loss in value may be deducted from the refund.

Non-returnable items
Digital downloads and personalized or custom-made items are final sale and cannot be returned or exchanged, unless the item arrives defective, damaged, or we made an error with your order.

Damaged or incorrect orders
If your order arrives damaged, defective, or incorrect, please contact us promptly with your order information and photos when applicable so we can make it right.

Refunds
Once an eligible return is received and inspected, we will notify you regarding approval of the refund. Approved refunds will be issued to the original payment method. Original shipping charges are not refundable unless the return is due to an error on our part.

Please contact us before returning any item. Returns sent without contacting us first may delay processing.